shipping & returns

Returns & Exchanges

All sales are final.

We carefully inspect and describe each item.

Many items are pre-owned and may show signs of wear consistent with age and use.

Please review carefully before purchasing.

If you have any questions about an item, please contact us before placing your order.

Shipping

Orders are typically processed within 2–5 business days.

We currently ship within the United States and select international destinations.

Shipping rates are calculated at checkout.

Once an order has been shipped, Girl Star Lab is not responsible for delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.

Customers will receive tracking information once their order has been dispatched.

International Orders & Customs

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country.

These fees are not included in the purchase price or shipping cost and must be paid by the customer upon delivery, if applicable.

Please check with your local customs office for more information regarding potential fees before placing an order.

All prices are listed in U.S. dollars (USD).

Payments

We accept all major credit cards, debit cards, Shop Pay, Apple Pay, Google Pay, cash, and Zelle where applicable.